Turnpike: the right person, instantly.

Turnpike is reimagining smart retail with Flic Smart Buttons in grocery stores. Customers push a button on the shelf, and the right staff member comes to help. Service quality goes up; staff workflow becomes deterministic — both sides win.

A customer pressing a Coop service-call button labelled "Vill du ha hjälp?" in Swedish — a Turnpike-powered Flic deployment in a grocery aisle.
The Use Case

Service that prioritises itself.

A modern grocery store has too many SKUs and too few staff. Customers wait, ask the wrong person, or leave without help. Flic buttons in the aisles let customers signal directly — and Turnpike's software routes the request to whoever is closest and most qualified. Efficiency is the natural outcome.

  • verified Customer-initiated service requests
  • verified Routing by location, role, and availability
  • verified Deterministic priority handling for staff
  • verified Quiet for the customer, clear for the team
A retail employee on the shop floor, glancing at her wristwatch — service routing in real time.
Customers expect and deserve excellent service. When groceries have a Flic button they can push it and the right person will quickly come to help.
— Carl Norberg, Co-Founder, Turnpike Group

Read the editorial feature on flic.io →

Compliance & Standards
  • GDPR
  • CE Marked
  • FCC
  • RoHS
  • WEEE

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